Little Waltham SurgeryTel: 01245 360253
Great Notley SurgeryTel: 01376 341411
Access to medical recordsAt present copies of medical records can be obtained by written request. A fee of £10.00 is payable for a computerised summary or £50.00 for a full set of photocopied notes. You can now get online access to a summary of your medical record and detail coded record.
Click here for a printable form
Data Protection Act All our records are computerised. We work in accordance with the Data Protection Act. Your information will be shared only with other medical personnel when necessary for your treatment.
Our aim is to provide the highest level of care for all our patients. We will always be willing to listen if there is any way that you think that we can improve the service we provide.
View or download our complaints leaflet Here
OUR PRACTICE STAFF ARE HERE TO HELP YOU.
OUR AIM IS TO BE AS POLITE AND HELPFUL AS POSSIBLE TO ALL PATIENTS.
IF YOU CONSIDER THAT YOU HAVE BEEN TREATED UNFAIRLY OR INAPPROPRIATELY, PLEASE ASK TO SPEAK TO THE PRACTICE MANAGER WHO WILL BE HAPPY TO ADDRESS YOUR CONCERNS.
HOWEVER, SHOUTING AND SWEARING AT PRACTICE STAFF WILL NOT BE TOLERATED UNDER ANY CIRCUMSTANCES AND PATIENTS WHO ARE ABUSIVE MAY BE REMOVED FROM THE PATIENT LIST.
We endeavour to provide a high standard of care at all times and ensure we meet the demand for appointments. For this reason we are unable to register patients who live beyond the practice boundary. We work closely with neighbouring GPs and are confident that other practices in the locality provide the same level of care that our patients receive.
Click here to view the Boundary Map.pdf
The link below gives a full list of all medications that are unavailable on NHS prescriptions.
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